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Two national organizations team up to give people and families a greater voice in health care

There is an ever-increasing desire by Canadians to have a bigger say in health care decision making, the philosophy at the heart of person and family-centred care, or PFCC, that is gaining ground in Canada and around the world.  And while there is growing evidence that PFCC can lead to better experiences, better outcomes and better cost savings, implementing this approach effectively in health care organizations can be challenging.   

A common interest in promoting person and family-centred care and providing education, support, advice and guidance to health care organizations across Canada is the basis for the collaborative effort between the two organizations.
“We introduced significant changes to our standards to reflect our accreditation program’s increased focus on person and family-centred care,” said Suzanne Larocque, Interim President and CEO of Accreditation Canada. “Partnership with Saint Elizabeth, which has a wealth of evidence-based resources for implementing PFCC, provides an ideal opportunity to extend that expertise to our clients as they work to implement the standards.” 
“The time is right to take this important step for Canadians and their families to not only support PFCC but to bring our collective resources to bear toward a successful and sustainable culture shift,” said Shirlee Sharkey, President and CEO of Saint Elizabeth.  “Working together with a great organization like Accreditation Canada ensures the tools, resources and education we provide will be shared effectively and have a greater impact on the health care community in Canada.”
The two organizations will work on a number of educational initiatives that will be rolled out to participating health care organizations throughout 2016.
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Accreditation Canada is an independent, not-for-profit organization that accredits health care and social services organizations in Canada and around the world. Its comprehensive accreditation programs foster ongoing quality improvement through evidence-based standards and a rigorous external peer review. Accredited by the International Society for Quality in Health Care (ISQua), Accreditation Canada has been helping organizations improve health care quality and patient safety for more than 55 years., @AccredCanada
Saint Elizabeth is a national health care provider that has been opening the door to new possibilities and care experiences for more than a century.  Recognized as Canada’s largest social enterprise, we employ 8,000 people and visit 18,000 clients every day.  Through the Saint Elizabeth Research Centre, our Health Career Colleges and the Saint Elizabeth Foundation, we are helping to make the future of health care brighter and stronger., @StElizabethSEHC. Find PFCC Resources at
Media contacts:
Geneviève Brisson, Accreditation Canada, 1-800-814-7769 ext. 410,
Madonna Gallo, Saint Elizabeth, 905-968-6430,