Health Services Design, Support and Advisory Services

The SE First Nations, Inuit and Métis Program’s interprofessional team of clinical and health service solutions experts is experienced in helping organizations and communities evaluate gaps in current service delivery models. Our team provides recommendations on innovative solutions that enhance service delivery and increase access to care. We work in collaboration with communities to co-develop / co-design solutions that build on their strengths and wise practices, ensuring nation-based, community driven approaches.

Design

Service Delivery Models

Supporting communities and organizations to build effective, timely, strength-based models of care delivery, from community, for community.

Tools & Processes

Co-designing tools and processes to seamlessly integrate into existing or new operations, governance and systems, ensuring quality and performance

Health Services Supports

Evaluations & Review

Working with communities and organizations to develop and undertake assessment and evaluation frameworks

Standards, Policies and Procedures

Supporting communities and organizations to develop evidence-based standards, policies and procedures that are infused with cultural considerations to ensure relevancy for community-based practice.

  • Alberta Region First Nations and Inuit Home and Community Care Policies
  • Atlantic First Nations and Inuit Home and Community Care Home Support Worker Procedures
  • Atlantic First Nations and Inuit Home and Community Care Nursing Policies and Procedures
  • British Columbia First Nations Health Authority Home Care Nursing Policies and Procedures
  • Manitoba First Nations and Inuit Health Care Aide and Homemaker Procedures
  • Manitoba First Nations and Inuit Home and Community Care Nursing Policies and Procedures
  • Nunavut Continuing Care Standards and Policies
  • Ontario First Nations and Inuit Home and Community Care Personal Support Worker Procedures
  • Ontario First Nations and Inuit Home and Community Care Nursing Policies and Procedures

Practice Support Resources

Developing support resources such as nursing and community health practice manuals for health care organizations, Tribal Councils, and provincial/territorial organizations

  • Manitoba Community Health Nurse Manual

Health Human Resources Planning

Capacity Consulting:

  • Helping health care organizations assess deep needs and supporting organizations throughout change implementation that is sustainable

Education Planning:

  • Developing localized and culturally adaptive custom education programs, blended delivery vocational and certificate programs

Advisory Services

The program has undertaken numerous national and regional projects to co-develop health service supports in collaboration with communities and community-based health staff. Some examples include:

  • Community Health Nursing Manuals;
  • Comprehensive Wound Education and Practice supports, including digital wound care technology
  • First Nations Home and Community Care Program Orientation Programs
  • Palliative and End-of-Life Toolkits;
  • Policies and Procedures;

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