Indigenous Patient Navigation Program

Session 1: Indigenous Patient Navigator Introduction and Defining Role

Objectives:

1. Gain insight into the basic understanding of Indigenous Patient Navigation
2. Differentiate between Patient Navigators and Indigenous Patient Navigators
3. Differentiate between Lay Patient Navigators and Professional Patient Navigators

Session 2: Indigenous Patient Navigators Competencies

Objectives:

1. Define what is meant by the term ‘competencies’ as it relates to Indigenous Patient Navigators
2. Differentiate between core competencies and job-specific competencies.
3. Explain what is meant by the terms client-centered care and strength-based approach as it relates to working with patients in an Indigenous Patient Navigator capacity.

Session 3: Understanding the Health Care System & Cultural Safety

Objectives:

1. Recognize why the determinants of health need to be addressed to achieve health equity.
2. Identify barriers that impact an Indigenous patient’s access to healthcare.
3. Define the components of culturally safe healthcare.

Session 4: Communication & Documentation, Building Skills for the Indigenous Patient Navigator

Objectives:

1. Discuss effective and culturally safe communication skills in patient navigation.
2. Identify the principles of health documentation.
3. Recognize the importance of privacy and confidentiality in handling personal health information.

Session 5: Asset Mapping & Non-Insured Health Benefits

Objectives:

1. Identify and categorize community assets.
2. Learn about the five asset categories: social and financial, natural built, cultural, and human.
3. Apply a strength-based approach to identify resources relevant to patient navigation within the community and outside of the community.

Session 6: Review Asset Mapping & Non-Insured Health Benefits, Self-Care

Objectives:

1. Identify self-care activities within the Medicine Wheel framework that will help support a balanced life.
2. Describe five symptoms of stress.
3. Distinguish between under-involvement and over-involvement within the zone of helpfulness to meet client needs.
4. Wrap up and course evaluations.

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